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Thornbury Castle is committed to the principles of applying sustainable tourism.

Wherever possible, we will endeavour to minimise the impact of our business on the environment.

We try to conserve energy wherever we can and carry out ongoing improvements within the hotel to help preserve our planet’s natural resources and reduce the amount of energy that is wasted.
In order to be more environmentally friendly, we are continually exploring ways in which we can increase the amount of recycling that we do, so that we can help to reduce the amount of waste going into landfill sites.

Data protection

Luxury Family Hotels are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

As part of our privacy policy we may collect the following information for internal record keeping, to understand your needs better and to provide you with a better service:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We will periodically send promotional emails about new products, special offers or other information we think you may find interesting using the email address you have provided, but you will have the ability to opt out at any time.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You can request a copy of any information that we hold about you at any time, and ask us to correct that information if it is inaccurate. To view any information you have disclosed, contact Thornbury Castle, Castle Street, Thornbury, South Gloucestershire BS35 1HH. Nothing in these Terms and Conditions affects your rights under the Data Protection Act 1998.