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working at thornbury

Here at Thornbury Castle we are happy to accept applications from any candidates who are passionate about hospitality and would like to join our professional and talented team. We can offer a variety shifts to suit your needs.

We are proud to have recently joined the renowned Relais & Chateaux association and you will be working in a unique and beautifully restored Castle, creating memorable and personalised 5* experiences for our guests.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people, and our guest feedback certainly reflects this.

About Us

The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 27 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our food style is modern British using the best locally sourced produce from our kitchen garden and around the southwest. We operate 7 days a week, serving breakfast, afternoon tea, dinner, and Sunday lunch as well as exclusive weddings and functions.

Our Offer

  • We continually review our pay rates to ensure they are competitive in the market and our employees are rewarded well for their hard work and dedication.
  • An additional share of service charge and tips.
  • We can offer flexibility to suit individual needs however weekends are our still our busiest time of the week.
  • We offer 28-day holidays including bank holidays – pro rata for any part time employees.
  • 5 days sick pay per year after 6 months of service.
  • Paid day off on your birthday.
  • Employee introduction program – £250 per new member of staff.
  • Discounts from 4% to 12% on high street shopping, restaurant, gym and holidays (over 50 providers).
  • Complimentary stay at the castle after 3 months.
  • GP on demand and access to a wealth of Wellbeing support material.
  • Training programs (internal and via external professionals).
  • Staff and Family rates on hotel accommodation and discounts on food and beverage.
  • Employee recognition programs.
  • Career development programs.
  • Uniform provided, meals on duty and free parking.
  • Discounted rates at Relais & Châteaux properties.

Opportunities

Housekeeping

Servicing our 27 luxury rooms and suites you will have great attention to detail and a huge passion to deliver immaculate results.

Food & Beverage

Whether you are serving breakfast, cocktails or exquisite meals for a private dinner party you will take pride in everything you do, confidently delivering ‘natural hospitality’ and exceptional service to our guests.

Front Office

You will be the first person to welcome our guests into the hotel and will be ready to make that unique first impression with confidence. You relish in the unique establishment that you work in and this reflects in your delivery and interactions with all our guests.

Kitchen

Our brigade of truly talented Chefs bring a professional approach with great passion and flair for the industry and food, whether you are starting out or an established chef we encourage a calm mature approach in the kitchen with a resilient nature that thrives under pressure.

Maintenance & Gardens

A small but experienced team who make things happen, whether its checking the buildings and grounds are always looking their best or growing fresh vegetables and herbs to be served in the castle kitchen.

How to apply

If you have the passion, enthusiasm and excellent customer focus to join our team, please send your CV to hr@thornburycastle.co.uk specifying the position you wish to apply for at Thornbury Castle Hotel.