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Terms and Conditions

VAT

VAT is charged at the current rate.

2022 Booking Conditions 

Deposits are flexible in case of a government imposed lockdown or should you fall ill with Covid-19 or need to isolate

A 30% flexible deposit will be taken by credit/debit card at the time of booking, this amount will be deducted from your final balance at the end of your stay.

A minimum two night stay may apply to some Saturday nights.

2022 Cancellation Policy

For individual reservations we will charge an additional 70% of the quoted rate for the entire stay for any cancellations within three days of arrival. Group bookings are defined as five or more rooms.

For group bookings, we will charge 70% of the total of the rooms cancelled within fourteen days of arrival. Any deposits relating to any group rooms cancelled will be non-refundable nor transferrable to another room in the group.

No refunds will be given for failing to take up any component included in the price of your holiday, including meals. 

2022 RATES

Please note that these are ‘from’ prices and may vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room.

Please note that bookings are not confirmed until a deposit has been processed.

Children

Children up to the age of 16 stay for £35 per night including breakfast in their parent’s room – subject to the suitability of the room to take extra beds. The castle is not suitable for children under 8 years.

Single occupancy of a double/twin room

A discount of £15 applies for single occupancy on a bed and breakfast basis, and £50 on a dinner, bed and breakfast basis.

Dogs stay for £20 per dog, per night

Should you wish to bring your dog with you, there will be a supplement of £20 per dog, per night. Please note that not all bedrooms are suitable for dogs and therefore this option is strictly subject to availability and must be booked in advance.

Pre-Authorisations

You will be required to show the debit or credit card used to pay your deposit upon check-in. If the same card cannot be presented on check in the Reception team may need to refund the original charge and re-take the accommodation charges from a new card.

Thornbury Castle requires all guests to provide a valid credit or debit card upon check-in. The hotel will pre-authorise this card for the full room rate (unless room rate paid in advance) plus £50 per night per room for any additional charges which you may incur during your stay.